Frequently Asked Questions
General FAQs:
1. What is Inspire Hope Creations?
Inspire Hope Creations is your destination for a diverse selection of stylish and customizable t-shirts and sweatshirts tailored for men, women, and soon, children.
2. How do I place an order on www.inspirehopecreations.com?
To make a purchase, simply explore our collection or browse our categories in the top menu bar. Choose the t-shirt or sweatshirt you fancy, pick your preferred size, and add it to your cart. Afterward, proceed to the checkout, where you can review your order and provide your shipping and payment details.
3. Can I customize t-shirts/sweatshirts with my own designs?
Currently, we don't offer a customization feature for uploading your own designs, photos, or text to create personalized t-shirts/sweatshirts. However, this feature is in our future plans!
4. What material and brand are your t-shirts/sweatshirts made from?
We exclusively utilize the highly acclaimed Unisex Jersey Short Sleeve Tee by Bella Canvas. This remarkable tee boasts a crew neck and a tailored fit, ensuring a stylish and comfortable wear. It is meticulously crafted from the remarkably soft and proprietary Airlume combed and ring-spun cotton, making it an indispensable everyday staple. The Unisex Jersey Short Sleeve Tee is designed to provide optimal comfort and seamlessly complements any wardrobe. We're confident that you'll adore it!
We also utilize the Gildan Hooded Sweatshirt and Crewneck Sweatshirt which are made from a premium blend of 50% cotton and 50% polyester. This thoughtfully chosen combination ensures the perfect balance of softness, durability, and breathability. The cotton offers a gentle touch against your skin, making it a reliable companion for various occasions.
5. What sizes are available for t-shirts/sweatshirts?
Our t-shirts or sweatshirts come in a range of sizes, from small to 3XL, ensuring we can cater to a wide variety of body types.
6. How do I know which size to order?
For assistance in selecting the right size, please refer to our size chart. It's crucial to measure yourself or your current t-shirts/sweatshirts to make an informed decision.
7. What printing methods do you use, and is the print quality durable?
We employ high-quality printing methods to guarantee vibrant and long-lasting prints on our t-shirts and sweatshirts. Our prints are renowned for their durability and color retention.
8. What payment options do you accept?
We accept a variety of payment methods, including major credit cards, debit cards, and secure online payment systems like PayPal for your convenience.
9. Do you offer international shipping?
We regret to inform you that international shipping is not currently available.
10. What is your return and exchange policy?
Our return and exchange policy is designed for your ease. If you're unsatisfied with your purchase, please refer to our return and exchange policy page for comprehensive instructions.
11. How long does it take for my order to be shipped and delivered?
Standard shipping times (excluding production time) typically range from 4 - 8 working days for U.S. deliveries.
12. Can I track my order once it's shipped?
Yes, we offer order tracking services. You will receive a tracking number once your order is shipped, allowing you to monitor its status.
13. Are there any discounts or promotions available?
We periodically offer discounts and promotions. Ensure you subscribe to our newsletter and follow us on social media to stay updated on our latest offers.
14. How can I contact your customer support team if I have questions or issues?
For any inquiries or concerns, you can reach our customer support team through our Contact Us page, where you'll find our contact form. We're here to assist you.
15. Is inspirehopecreations.com secure?
Rest assured, we take your security and privacy seriously. Your personal and financial information is of utmost importance to us. We utilize both Shopify's Point of Sale (POS) Gateway and the PayPal Payments Terminal to ensure accurate and secure transactions, providing you peace of mind during your shopping experience.
16. Who designs your t-shirts and sweatshirts?
Our devoted team, including our exceptionally talented family members (even our 5-year-old son!), has meticulously crafted each design. These designs reflect hope, love, and positivity, all inspired by our faith.
17. How can I get in touch with customer support?
To reach our customer support team, simply send an email to support@inspirehopecreations.com.
18. How can I purchase your t-shirts wholesale?
For wholesale inquiries, please send an email to support@inspirehopecreations.com.
19. Do you restock items that are out of stock?
We make every effort to regularly restock our popular items and t-shirt colors. If you have your eye on a particular item, feel free to get in touch with us at support@inspirehopecreations.com.